Simply Better Computer Repair and Support

We challenge you to find another computer repair and IT consulting firm in the Vancouver area that would dare to make these promises:

  1. Fast Repairs. You should not have to wait around all day for your computer to be repaired. We understand how important your computer network is to you; that is why we offer our remote support services. Thanks to this service, we can securely access your computer network via the Internet so you don’t have to wait around for a technician to show up. If we can’t fix it remotely, we’ll dispatch a technician the same day.
  2. No Geek Speak. You deserve to get answers to your questions in PLAIN ENGLISH. Our technicians will not talk down to you or make you feel stupid because you don’t understand their “geek speak”.
  3. 100% Unconditional Satisfaction Guarantee. For 30 days you can ask for your money back in case that the problem that was supposed to be fixed is bothering you again. You deserve complete satisfaction with our products and services. We will do whatever it takes to make you happy. No hassles, no problems.
  4. No Unpleasant Or Unexpected Surprises. You should EXPECT that no damage will be done to your network or your data. Before we start working on your computer or network, we will evaluate your problem and alert you to any potential risks involved in fulfilling your job. If there are any risks, they will be explained in full, and your authorization and agreement will be obtained before the work commences. You can also choose to have your data backed up before we start any work on your machine.
  5. All Projects Completed On Time and On Budget - Guaranteed. When you hire us to complete a project, we won’t nickel and dime you with “unforeseen” or “unexpected” charges. Some incompetent or unethical technicians will do this because they haven’t properly planned or researched the project, OR they use it as a way to extract more money from you. Either way, we don’t feel that is correct or ethical. That’s why we guarantee all projects to be done ON TIME with no excuses.
  6. Accurate Billing - Guaranteed. Every bill you receive from us is guaranteed to be accurate and detailed. You’ll know exactly what you are paying for, and ALL charges will be pre-approved by you. No more one-line “mystery” bills that don’t outline what you are paying for.

Read Me Please!

Before calling a Vancouver Computer Repair Technician or computer consultant you should definitely read this…

Report Computer Repair Vancouver

If you are a Vancouver business owner or manager looking for computer services then it’s critical that you get and read this 6 Pages Small Business Advisory: A Guide to Choosing a Reliable and Competent Computer Repair Technician. This could make you save hundreds of dollars and a lot of frustration.

Get your FREE copy here.

Schedule your $297 Downtime Prevention Network Audit for just $99
(offer for new clients in Vancouver, Richmond, Burnaby and North Vancouver only).